How we doubled a B2B Medical Supplier’s CR from 0.6% to 1.2% in just 3 weeks.

No extra ad spend. Just smarter funnels, stronger messaging, better UX and friction-free buying.

+52% CR

CR Uplift

$47,000

Revenue Uplift

$60M+

Incremental Revenue Generated

42%

Average Conversion Uplift

100+

Store optimized

15X

Average ROI For Clients

About the brand

Gelpax is a B2B medical supplier specialising in custom-branded hot & cold therapy packs for clinics and healthcare providers. Primary customers include dental clinics, medspas, and plastic surgery centers, where post-procedure care is essential.Operates on a bulk-order model, with most purchases driven by high-intent, repeat B2B buyers. Growth relied heavily on paid traffic, but conversion rates remained low prior to optimization.

The Problem

Conversion rate stuck at 0.6%, despite consistent, high-intent B2B traffic.

Website wasn't built for bulk buyers, key information around pricing, MOQs, and customization lacked clarity.

Weak trust signals (reviews, clinic usage proof, certifications) created hesitation for first-time buyers.

Friction-heavy buying flow, especially on PDP and cart, leading to drop-offs before checkout.

Hypothesis Building

We start off with our research framework to uncover the plan of action

Quantitative Analysis

We analyze data, metrics, and trends to uncover what’s driving performance.

Qualitative Analysis

We gather user insights, feedback, and behavior to understand the “why” behind actions.

Audience Analysis

We define your ideal customer segments to target the right people with precision.

Competition Analysis

We break down competitors to identify gaps, strengths, and opportunities to win.

Competition Analysis

We break down competitors to identify gaps, strengths, and opportunities to win.

Offer Review

We evaluate your offer to ensure it’s compelling, clear, and conversion-focused.

Brand Positioning

We shape how your brand stands out and resonates in a crowded market.

convert 30% more with CRO

No full site redesign. No guesswork. Done-for-you.

The Solution

Funnel rebuilt end-to-end, homepage, PDP & cart optimized for conversions

Stronger value & trust, clear pricing, customization & proof

Friction removed, smoother path from interest to purchase

Higher AOV, bundles, upsells & streamlined checkout

Product Page

Optimized Product Page Experience

Redesigned the product page to improve trust, product clarity, and purchase confidence. Added stronger visual hierarchy, clearer pricing visibility, trust badges, delivery reassurance, and a more structured customization flow to make ordering easier and reduce friction during product selection.

The updated experience created a cleaner decision-making journey and improved progression toward checkout. 

Home Page

Clearer Brand & Product Discovery / Optimized Homepage Experience

Redesigned the homepage to better communicate Gelpax’s core value proposition and product offering at first glance. Improved the hero section with clearer messaging, stronger product visuals, trust indicators, and a more conversion-focused layout to help users quickly understand the brand and navigate toward products.

The updated experience created a cleaner entry point into the funnel and improved product discovery. 

Collection Page

Simplified Product Browsing Experience

Redesigned the collection page to improve product discovery, comparison, and browsing clarity. Replaced the text-heavy layout with a cleaner product grid, added filtering options, clearer product imagery, trust indicators, and stronger CTA visibility to help users scan and navigate products more efficiently.

The updated experience simplified browsing and created a more structured path toward product selection and checkout. 

Cart Page

Streamlined Cart Experience

Redesigned the cart page to improve product visibility, pricing clarity, and purchase confidence before users continued their journey. Added a more structured order summary, stronger CTA visibility, trust indicators, payment reassurance elements, and quick-access support options to reduce hesitation.  

The updated experience created a cleaner and more guided path toward purchase.  

Impact

These results were achieved through our CRO sprint in just XX Days  

+52% CR

CR Uplift

$47,000

Revenue Uplift

GrowthLayer completely revamped our website and the results exceeded expectations. Their team improved the messaging, structure, and overall user experience, leading to doubling our conversion performance. They were strategic, data-driven, and incredibly easy to work with throughout the process.

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No full site redesign. No guesswork. Done-for-you.

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